Our Policies

No-Return policy
We have a strict no-return policy regarding a change of mind. As a small business starting out, we currently do not have a PO box where you can return your product. 

No-Refund policy
We have a strict no-refund policy, all sales are final. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. The best we can do is offer you a replacement.

Any replacements will be sent out to you at no extra cost.

Damages and issues
Damage done by Australia post will not be our responsibility, as we always ensure that your product is carefully packaged to safely arrive at your address.

Always ensure that you enter the correct address to prevent your product from getting shipped to the wrong address.

You can always contact us if you have any questions at xvnside@gmail.com